# -*- coding: utf-8 -*- # Part of Odoo. See LICENSE file for full copyright and licensing details. import datetime from odoo import tests, _ from odoo.addons.website_livechat.tests.common import TestLivechatCommon @tests.tagged('post_install', '-at_install') class TestLivechatBasicFlowHttpCase(tests.HttpCase, TestLivechatCommon): def test_visitor_banner_history(self): # create visitor history self.env['website.track'].create([{ 'page_id': self.env.ref('website.homepage_page').id, 'visitor_id': self.visitor.id, 'visit_datetime': self.base_datetime, }, { 'page_id': self.env.ref('website.contactus_page').id, 'visitor_id': self.visitor.id, 'visit_datetime': self.base_datetime - datetime.timedelta(minutes=10), }, { 'page_id': self.env.ref('website.homepage_page').id, 'visitor_id': self.visitor.id, 'visit_datetime': self.base_datetime - datetime.timedelta(minutes=20), }]) handmade_history = "%s (21:10) → %s (21:20) → %s (21:30)" % ( self.env.ref('website.homepage_page').name, self.env.ref('website.contactus_page').name, self.env.ref('website.homepage_page').name, ) history = self.env['mail.channel']._get_visitor_history(self.visitor) self.assertEqual(history, handmade_history) def test_livechat_username(self): # Open a new live chat res = self.opener.post(url=self.open_chat_url, json=self.open_chat_params) self.assertEqual(res.status_code, 200) channel_1 = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor.id), ('livechat_active', '=', True)], limit=1) # Check Channel naming self.assertEqual(channel_1.name, "%s %s" % (self.visitor.display_name, self.operator.livechat_username)) channel_1.unlink() # Remove livechat_username self.operator.livechat_username = False # This fixes an issue in the controller, possibly related to the testing # environment. The business code unexpectedly uses two cache objects # (env.cache), which triggers cache misses: a field is computed with its # value stored into one cache and retrieved from another cache :-/ self.operator.name # Open a new live chat res = self.opener.post(url=self.open_chat_url, json=self.open_chat_params) self.assertEqual(res.status_code, 200) channel_2 = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor.id), ('livechat_active', '=', True)], limit=1) # Check Channel naming self.assertEqual(channel_2.name, "%s %s" % (self.visitor.display_name, self.operator.name)) def test_basic_flow_with_rating(self): channel = self._common_basic_flow() self._send_rating(channel, self.visitor, 5, "This deboulonnage was fine but not topitop.") channel._close_livechat_session() self.assertEqual(len(channel.message_ids), 4) self.assertEqual(channel.message_ids[0].author_id, self.env.ref('base.partner_root'), "Odoobot must be the sender of the 'has left the conversation' message.") self.assertEqual(channel.message_ids[0].body, "

%s has left the conversation.

" % self.visitor.display_name) self.assertEqual(channel.livechat_active, False, "The livechat session must be inactive as the visitor sent his feedback.") def test_basic_flow_without_rating(self): channel = self._common_basic_flow() # has left the conversation channel._close_livechat_session() self.assertEqual(len(channel.message_ids), 3) self.assertEqual(channel.message_ids[0].author_id, self.env.ref('base.partner_root'), "Odoobot must be the author the message.") self.assertEqual(channel.message_ids[0].body, "

%s has left the conversation.

" % self.visitor.display_name) self.assertEqual(channel.livechat_active, False, "The livechat session must be inactive since visitor has left the conversation.") def test_visitor_info_access_rights(self): channel = self._common_basic_flow() self.authenticate(self.operator.login, 'ideboulonate') # Retrieve channels information, visitor info should be there res = self.opener.post(self.message_info_url, json={}) self.assertEqual(res.status_code, 200) messages_info = res.json().get('result', {}) livechat_info = next(c for c in messages_info['channels'] if c['id'] == channel.id) self.assertIn('visitor', livechat_info) # Remove access to visitors and try again, visitors info shouldn't be included self.operator.groups_id -= self.group_livechat_user res = self.opener.post(self.message_info_url, json={}) self.assertEqual(res.status_code, 200) messages_info = res.json().get('result', {}) livechat_info = next(c for c in messages_info['channels'] if c['id'] == channel.id) self.assertNotIn('visitor', livechat_info) def _common_basic_flow(self): # Open a new live chat res = self.opener.post(url=self.open_chat_url, json=self.open_chat_params) self.assertEqual(res.status_code, 200) channel = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor.id), ('livechat_active', '=', True)], limit=1) # Check Channel and Visitor naming self.assertEqual(self.visitor.display_name, "%s #%s" % (_("Website Visitor"), self.visitor.id)) self.assertEqual(channel.name, "%s %s" % (self.visitor.display_name, self.operator.livechat_username)) # Post Message from visitor self._send_message(channel, self.visitor.display_name, "Message from Visitor") self.assertEqual(len(channel.message_ids), 1) self.assertEqual(channel.message_ids[0].author_id.id, False, "The author of the message is not a partner.") self.assertEqual(channel.message_ids[0].email_from, self.visitor.display_name, "The sender's email should be the visitor's email.") self.assertEqual(channel.message_ids[0].body, "

Message from Visitor

") self.assertEqual(channel.livechat_active, True, "The livechat session must be active as the visitor did not left the conversation yet.") # Post message from operator self._send_message(channel, self.operator.email, "Message from Operator", author_id=self.operator.partner_id.id) self.assertEqual(len(channel.message_ids), 2) self.assertEqual(channel.message_ids[0].author_id, self.operator.partner_id, "The author of the message should be the operator.") self.assertEqual(channel.message_ids[0].email_from, self.operator.email, "The sender's email should be the operator's email.") self.assertEqual(channel.message_ids[0].body, "

Message from Operator

") self.assertEqual(channel.livechat_active, True, "The livechat session must be active as the visitor did not left the conversation yet.") return channel